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Adding data to EnjoyHQ

​Creating video and audio clips

The media clipping feature is in beta - some of the functionality might change in the future and will greatly appreciate any feedback! You can extract clips of any video or audio file imported into y…

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Import your taxonomy via spreadsheet upload

Usually, when importing a spreadsheet - you have the ability to import written feedback as well tags and properties associated with that feedback. While we do not directly support importing only tags…

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Forwarding emails to your account

Your EnjoyHQ account comes with a unique email address, meaning you can forward emails from your inbox straight to your account. Simply go to your Account area > Integrations. Click on the Email icon…

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Importing data from Airtable

Direct integration with Airtable is planned, however in the meantime you can bring your content in multiple ways: raw feedback can be imported via our spreadsheet importer. for rich text fields you c…

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Creating Notes in EnjoyHQ

Some teams use Notes in EnjoyHQ to write observations while interviewing users and sometimes to copy and paste content they wrote somewhere else. You can also create Note templates that can make your…

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Uploading and transcribing videos

EnjoyHQ offers free and unlimited transcriptions for all your video and audio files. Transcriptions are available in the following languages: English. Spanish. German. French. Portuguese. Arabic. Bul…

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Importing spreadsheets

Uploading your spreadsheet files is easy! You can import any survey result or a collection of feedback, where first row of the sheet represents questions or data about the answers, followed by rows o…

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How to import document files

Importing documents is easy. You can import customer interview transcripts, notes from user research sessions, and more. Documents can be imported it in the search area or in any research project. Ho…

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Available upload types and file sources

EnjoyHQ supports a variety of data formats for you to import as content or to enrich your research insights. Here are all of the file types, along with links to dedicated documentation pages. Support…

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Uploading and transcribing audio files

You can upload audio recordings of user interviews to your EnjoyHQ account. Optionally you can add a transcript - if you don't have it handy, EnjoyHQ can generate one for you, automatically (see belo…

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Working with presentations

There are 2 ways to bring your presentations to EnjoyHQ. You can upload the whole file so they are searchable by their content or you can embed the presentation in a Story so your team can find them…

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Adding data to your account - A quick overview

Get started with this quick 2-minute video, or read the full documentation below:. There are many ways to add data to your EnjoyHQ account 1) Connect Integrations. EnjoyHQ integrates with APIs of mul…

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Migrating data: Turn presentations into Stories and Project Reports

When it comes to migrating your research data to a new repository, there are 2 types of data sets you will need to plan for: Raw data and Research Outcomes. Raw Data: this is any data point you gathe…

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Using Rules to manage data imported from integrations

Here's a couple of automation rules workflows which can help you manage incoming feedback data imported from integrations: Automatically delete unwanted support tickets. Let's say that you want to im…

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Managing customer properties

Integrations connected to EnjoyHQ will import customer feedback and any other metadata associated with it. By metadata, we mean things like customer email address, payment plans, segmentation data, p…

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Embedding content from other tools and services

When creating notes , Stories , or Project Plans & Summaries , you can use standard formatting features such as turning text into quotes, applying bold and underline styles. Additionally, you can att…

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