Satismeter
Connecting your Satismeter integration to EnjoyHQ
Navigate to the account integrations area, select Satismeter and click on the "connect with Satismeter" button
![](https://files.helpdocs.io/xiCjcsPkzb/articles/hqw1xkkjvw/1531496620884/image-2018-07-13-at-4-39-29-pm.png)
In the next step you'll be asked to (optionally) log in and authorize the connection:
We recently rebranded and some integrations may still have NomNom as a name. This will be updated in the upcoming weeks.
![](https://files.helpdocs.io/xiCjcsPkzb/articles/hqw1xkkjvw/1531496670414/image-2018-07-13-at-4-41-35-pm.png)
You'll be sent back to your EnjoyHQ account. To complete the setup you have to select at least one Satismeter project to start fetching the feedback data:
![](https://files.helpdocs.io/xiCjcsPkzb/articles/hqw1xkkjvw/1531496812992/image-2018-07-13-at-4-45-45-pm.png)
After connecting at least one project - you're all set!
What data do we fetch?
All written responses will be fetched into EnjoyHQ along with the NPS score converted to sentiment.
- Detractor feedback (score from 0 to 6) will be marked as negative
- Promoter feedback (score from 9 to 10) will be marked as negative
- Passives are marked as neutral
Additionally, EnjoyHQ will fetch all associated user data from the customer who provided the feedback:
- their name
- and any custom attributes sent to Satismeter directly or via their integration with Segment