Exporting data

Exports in projects
Supported data exports
- Exported fields
Exporting video, audio and clips
Exporting Stories and Project reports
- Stories
Projects

You can take out data out of EnjoyHQ at any point in time. We have built the support for exporting the feedback data (documents, highlights and customer profiles) as well as research data (Project reports and stories)

Exporting feedback data and customer profiles

Exports allow you to take analyzed data from EnjoyHQ and share it with your data science team or get email addresses of your customers to message them.

When in the Search area, export options become active, only after you run a search:

Once you run a search query and get results you can request a data export. EnjoyHQ will prepare a CSV file and email the link to you.

Exports in projects

You can export project data directly from a project's data section or analysis board:

Supported data exports

Limits: Each export file can contain up to 5000 documents/highlights/actors. If the data you wish to export has more than 5000 rows, you will receive the data in multiple files each with 5000 items.

Exported fields

Documents

id
content
tags (comma separated)
projects (comma separated list of project titles)
sentiment
source
name of the customer who gave the feedback (if available)
email of the customer who gave the feedback (if available)
metadata (any extra information ingested with the document)
properties
creation date

Highlights

ID
ID of the document which contains the highlight
content
sentiment
tags (comma separated)
source of the document which contains the highlight
name of the customer who gave the feedback (if available)
email of the customer who gave the feedback (if available)
properties
creation date

Users

name
email
all properties
all segments

Project analysis board

(this option is only active from within a project)

ID of the item (document or highlight)
subject (for documents)
content
theme names
link to the document/highlight
document/highlight attributes (source, tags & properties)

Export API: We offer an export API you can use to export data on an ongoing basis into other tools. The export API is included in the Enterprise plan. Get in touch with us for more information. support@getenjoyhq.com

Exporting video, audio and clips

Download original

For videos you've uploaded to EnjoyHQ, you can download the original from the three-dot overflow menu in the top right corner of the video document.

Download video and audio clips

You can export audio and video clips by clicking the "Prepare for download" button on the classification modal (see below). The .mp4 (for video clips) or .mp3 file (for audio clips) will then be prepared for you. Once it is ready, you'll be able to download it by clicking the "Download clip" button.

Preparation times may vary, so feel free to move on and make clips to other videos, the app will send you a notification via email and in-app so you can keep track. Click the link in the email to quickly jump back to the clip to download it.

🙋 The clip you've made can be downloaded by any Admin or Collaborator users in the workspace.

Prepare for download	Preparation	Ready to download

Clip preparation times may vary, but carry on working and you'll get a notification inside the app and via email to easily return to the clip to download it once processed.

Exporting Stories and Project reports

Both Stories and Project reports (with attached Stories) can be exported as PDF files.

Stories

You can export stories by selecting the "Export to PDF" option from the "more" menu:

Projects

The Report export can be found in the three dots in the top right corner of the Report page.

When selected, the file will be downloaded by your browser within seconds. If your report is complicated, it might take a while - in that case you can choose to have the exported file delivered to you via email.

Learn how companies and teams of all sizes use EnjoyHQ 👉Success Stories

Why not book a demo with us? We would love to answer all your questions 👉 Book a demo here.